To assist you in this process of reprogramming your telephones, we are providing instructions for the most common telephones currently in use on our campus. If you still have problems or questions after reading the following instructions, please contact Customer Support at extension 87995.

First Step: Identify Your Telephone Type

WHAT COLOR IS YOUR TELEPHONE?
(Choose the description that best matches your telephone.)

Description	Photograph
Avaya 6408, 6416, 6424 charcoal grey with display, 8,16 or 24 buttons.
Avaya 2410, 2420 charcoal grey with large display digital telephone
Avaya 6410, 6421 charcoal grey with large display IP telephone
Avaya 9620, 9630 black with large display IP telephone
WHITE Panasonic phone with gray buttons, and an orange speaker-phone button in the lower right corner of the set.
BLACK AT&T phone with display, and a speaker button in the lower right corner of the set.
BLACK AT&T phone with no display, and a speaker button in the lower right corner of the set.
BLACK AT&T phone with display, and a speaker button in the upper right corner of the set.
BLACK AT&T phone with no display, and a speaker button in the upper right corner of the set.
BLACK AT&T phone with display 4 columns of buttons, a speaker button in the lower center area, and "7407" in the upper right corner of the set.
BLACK AT&T Callmaster phone with display, 5 columns of buttons, AT&T in the lower right corner, a message light in the lower left corner, and a release button in the lower right corner of the set.
FAX MACHINES AND MODEMS: Because there are many different manufacturers of fax machines and modems on the KUMC campus, you will need to consult the product owners manual for the specifics on how to change the speed-dial on your fax or modem. Go to Speed-Dial Instructions page.

Contact information

913-588-7995 or e-mail customersupport@kumc.edu

Please note that all voice and data work orders should be requested via e-mail to: telecom_workorder@kumc.edu