Telemedicine/Telehealth  :  Consultation Request  

Telemedicine Consult Request

Billing Information


Please read the following and ensure that your patients understand their financial responsibilities.

Prior to requesting an appointment, please be aware of telemedicine reimbursement policies. This will help you and your patients' families stay fully informed about frequently changing telemedicine reimbursement and how it may affect your patient's payment responsibilities.

KU Center for Telemedicine & Telehealth is currently negotiating with insurance carriers regarding reimbursement for telemedicine consultations. Some insurance carriers provide telemedicine coverage, and more are expected to do so in the near future. As more insurance carriers begin reimbursing for telemedicine, your insurance status may change.

  • If the patient’s insurance carrier currently reimburses for telemedicine, it will be billed in the same manner as for a traditional consultation. In that event, the patient is responsible for any deductibles, coinsurance, remaining balances, or co-payments. 
  • Some insurance carriers require a referral and/or an authorization prior to treatment. It is the patient's responsibility to obtain these. 
  • Patients at TeleKidcare schools have different financial obligations in 2008-2009 than in previous years. Please contact Gretchen Patch (913)588-2352 if you have any questions about TeleKidcare.

If there are any questions about whether telemedicine is covered by insurance, please have the patient contact their insurance carrier.

For questions about telemedicine, contact the Kansas University Center for Telemedicine and Telehealth (KUCTT) at (913)588-2226.