Customer Support
Have you received a secure email from the University of Kansas
Medical Center and need help? Contact our Customer Support
department at
913-588-7995 or email customersupport@kumc.edu.
Support is provided Monday through Friday from 7 a.m. to
9 p.m. CST.
Faculty or staff who have questions about, or who are
experiencing difficulty sending, secure email should contact their
respective HelpDesk organizations:
- KUHA staff should contact the Hospital HelpDesk (TRC) at
913-588-4894
- KUPI and KUMC staff should contact Customer Support at
913-588-7995 or email customersupport@kumc.edu. Support hours are Monday – Friday, 7 a.m. to
9 p.m.