24 june 1999 Volume 1 Number 15
New KUMC Dialysis Center offers
first-rate care and room to grow
More than 80 people visit the University of Kansas Medical Center for dialysis
treatment each week. Now, with the opening of the new Dialysis Center, they are greeted
with convenient parking and a bright and spacious new facility equipped with the latest in
The center, located at 4720 Rainbow Blvd., represents a great improvement over the
previous location on the 4th floor of the Delp Pavilion. In addition to doorside parking,
the new 12,000 sq. ft. facility features floor-to-ceiling windows and an open, spacious
floor plan, allowing for 28 dialysis stations as compared to 17 in the former facility.
The new center also includes a sophisticated, dialysis-specific computer system as well as
patient training rooms and an advanced dialysis water treatment system.
Kal Kerns, Dialysis Center administrator, says the spacious new facility is designed
to provide complete patient-centered care.
This facility is state of the art, said Kal Kerns, Dialysis Center
administrator. The old center had been undersized for years. We had great potential
for growth, but no place to put people. We now have room to expand,
and our future plans call for adding a
The center now serves 110 patients, of which about 80 receive dialysis on-site three times
a week. The remaining patients are located throughout Kansas and western Missouri, and
receive or self administer regular dialysis treatments at home. The staff, which Kerns
said has doubled in the past year, now totals 33
and includes RNs, health care assistants, bio-med technicians, dietitians and
two social workers.
Kerns added that the smooth start-up of the center would not have been possible without
the extra effort and teamwork of several departments, including Hospital Information
Systems, Hospital Executive Offices, Clinical Laboratories, Tele-communications, Materials
Management, Environmental Services and Pharmacy. Kerns said the center, which opened for
business June 13, also underwent an intensive two-day Medicare survey on the first two
days of operation, which resulted in an excellent report.
The surveyors commented that the staff was, very competent and very
confident, he said. Obviously, we couldnt be more pleased with the
new center. And the patients just love it.
The problems we face here are not a negative reflection on the hardworking and
dedicated people at the University, said Ed Phillips, vice chancellor for
administration. Phillips was an admiral in the U.S. Navy for 31 years and was named vice
chancellor in May.
We are in an environment that is constantly changing due to economic and
technological factors and changing demographics, he continued. The University
is a complex social institution, which must accomplish multiple, complex missions, with a
diverse multi-specialty team. There are similarities between universities and military
organizations, which is my experience base. To be successful, each must develop effective
processes and then be able to integrate into systems to achieve results, he
We must first take an unflinching assessment of our responsibilities, processes and
accomplishments. If a process isnt achieving the goals and outcomes needed, we then
must rethink how it should be done, Phillips stressed.
The next step is to accept our responsibility to solve the process problems, and
understand the complex missions and interrelationships. Once we possess the mind-set, then
we can find ways to turn data into useful information, he continued.
Phillips explained, Systems are really a simple building block approach. It
isnt rocket science or magic. However, it does require commitment, hard work, an
open mind, trust, leadership and a constant search for systematic opportunities for
reinvention and innovation to improve our processes and system and our outcomes,
National trend reflected
in KUMC direction
At times, we must step back to see more clearly, especially within a complex,
academic medical center. As a board member of the University Health System Consortium, I
have a unique vantage point to view health care system trends at academic medical centers
around the country, said Irene Cumming, President and CEO.
Clearly, the growing financial vulnerability of academic medical centers is now
readily acknowledged, requiring more focused financial management and analysis. Academic
medical centers have excelled in managing costs, yet they are beginning to experience
significant losses. The Balanced Budget Act is resulting in deep cuts in Medicare
payments. Many centers, such as Stanford, Penn, Duke and Barnes-Jewish, are facing a major
Nationally, academic medical centers with strong market share also have strong
brand identity, which differentiates them from the competition. The strategies
include building referral relationships, image enhancement, tertiary and quaternary
business development, specialty service line business development and network
development, Cumming said.
Here at KUMC, we are focused on sound financial managementthe foundation to
gain market share, brand identity and build service lines. The Executive Committee of the
Authority Board has just approved the hospital budget, setting a clear direction for the
coming year. The hospital and physicians are working together and our marketing approach
is positively affecting our image and recognition, Cumming concluded.
For operators, 4,000 calls
are all in a days work
Monique Mayfield, operator Regina Benson, operator
Linda Main, switchboard supervisor
Most mornings, the rush begins around 8 a.m. Thats when the otherwise steady
stream of calls to the KUMC switchboard turns into a flood that wont abate for
nearly 11 hours.
Fortunately, KUMC switchboard operators have what it takes to manage the onslaught. With
skill, speed and the ability to perform under pressure, they field an average of 4,000
We have a wonderful group of operators, said Linda Main, KUMC switchboard
supervisor. This job requires someone who can work well as a team member and as an
individual. We take care of each other and work well as a team.
Operators work 24 hours a day to provide such essential services as directing incoming
calls, paging physicians and staff and providing after-hours answering services for the
major clinics at KUMC. The department also maintains more than 50 on-call schedules each
Currently, we have 13 operators and plan to hire two more, Main said.
Most of our operators have worked for KUMC for a number of years. Some have between
15 and 20 years of experience.
The installation of new telephone and paging systems last year is helping the department
increase productivity and reach customer service goals. The new technology enables
operators to use personal computers to transfer calls and send pages.
Our computers place a tremendous amount of information right at the fingertips of
our operators, Main said. When an operator enters a persons last name
into a computer, our tele-directory software finds the right number. Then, with a couple
of keystrokes, the call is transferred.
Although Main says she and her staff enjoy their jobs, she laughs when describing one
When I go home at night, I really dont want to hear my telephone ring.
Hospital HR appoints permanent directors
KU Hospital employees now have full-time representatives to serve their employee
relations and compensation and benefits needs, thanks to recent appointments in the
Hospital Human Resources Department. On June 1, Jan White became director of employee
relations and Nancy Hill was named director of compensation and benefits.
Both White and Hill came to the hospital in February and have served in interim
leadership roles since April. In their new roles, White will manage employee relations and
employment functions, while Hill will lead the compensation and benefits areas. Hill is
currently assisting Mercer to implement new compensation programs.
White previously worked for the Visiting Nurse Association, Methodist Hospital Systems in
Memphis, Tenn., Charter Medical Corporation, Covina, Calif., and Metro Distributors.
Hill came to KU Hospital from NationsBank. She previously worked
at First Data Corporation, The Resolution Trust Corporation, and Central Bank of Denver.
Schools combine courses for MSN, MPH degrees
Addressing the expanding role of the community and public health advanced practice
nurse, the University of Kansas has created a dual, interdisciplinary masters degree
It is designed to prepare students for a variety of community and public health positions
in Kansas and across the country. By integrating both nursing and public health knowledge,
nurses can identify and address the economic, social and political factors that influence
The new program combines courses from the School of Nursing and the Department of
Preventive Medicine in the School of Medicine that will result in Master of Science in
Nursing (MSN) and Master of Public Health (MPH) degrees.
Advanced practice community health nurses go beyond caring for the individual, applying
the nursing process to groups or the community as a whole.
They provide a critical link between epidemiological data and clinical understanding of
health and illness. With training such as that provided by the dual program, this
understanding can be translated into public health action.
The new program provides the essential content of the basic graduate nursing core courses,
the advanced practice nursing clinical core courses and specialization courses in public
health science and advanced community/public health nursing.
Through either a full-time or part-time course of study, students can complete both
degrees in 59 credit hours, compared to 79 credit hours if pursued separately.
For more information, call the School of Nursing Student Affairs Office, ext. 1601.
School of Nursing Recruiter/Advisor Amber Reagan-Kendrick, second from right,
conducted a tour of KUMC June 18 for prospective nursing students (L-R): Jamall Walker,
Wichita; Shawntelle Smith, Wichita; Liz Wristen, Leawood; and Dale and Melissa Sanders,
Shawnee. Reagan-Kendrick offers the tours monthly.
Respiratory Therapy Team Leader Sharon
Shepherd, RRT, was recently chosen Outstanding Clinical Instructor by senior
Kathleen B. Weatherstone, MD, associate
professor of pediatrics, is among 40 women from medical and dental schools
in North America selected for the fifth class of the Hedwig van Amerigen Executive
Leadership in Academic Medicine (ELAM) Program for Women. ELAM prepares women faculty for
senior leadership positions at academic health centers.
Front & Center
Runners from across the city competed in the Corporate Challenge Duatholon/Triatholon
June 19, sponsored by KUMC. Susan Cannon, clinical instructor-physical therapy in the
Child Development Unit, right, was among several KUMC employees who participated.
Ike Murphy, preventive maintenance engineer in Facilities Management, left, won two gold
medals June 17 in the 100-meter dash and 400-meter run. Murphy, who is 51, set a new
record of 12.7 seconds in the 100-meter event and outdistanced more than 50 other
competitors to win the 400-meter.
Ann Babb, vice president and chief nurse executive, right, took on the role of
Joint Commission Super Woman during mock surveys and other preparations for
the JCAHO survey. Babbs cape was created by Lori Barham, RN, Nursing Unit MICU,
Plaque names areas only verified burn center
KUMCs Burnett Burn Center received a plaque this week confirming the
centers verification by the American College of Surgeons and the American Burn
Association. It is the only burn center to be verified in the Kansas City area and in the
state of Kansas.
Anne Cramer, MD, proudly displays the new Burn Center verification plaque.
Now we have a burn center and a new facility that can compete with any burn unit
in the country, said Anne Cramer, MD, assistant professor, surgery. Were
particularly happy to receive the verification at this time, as were celebrating 25
years of commitment to the burn program at KUMC.
The verification is a result of a survey completed in March, a process that is repeated
every three years.
Urology program champion retires June 30
On June 30, KUMC will say goodbye to a man who has given 36 years of service to the
institution and raised the standing of his department to the national level-Winston K.
Dr. Mebust, professor and chief, section of urology, is known nationwide for his expertise
in benign prostatic hyperplasia (BPH) and for advancing the transurethral resection
procedure as a safe and effective treatment of the condition. He is also credited by many
with building the urology program at KUMC, which consistently ranks among the top five in
Win has taken the urology program here and raised it to national and international
stature, said J. Brantley Thrasher, MD, who replaced Dr. Mebust as Valk
Distinguished Professor and chief, section of urology last year.
Winston Mebust, MD
At a June 16 reception, Dr. Thrasher and Laurence Cheung, MD, professor and chairman of
surgery, presented Dr. Mebust with a book of letters and best wishes from students and
colleagues, and with a plaque recognizing his expertise in BPH.
Dr. Mebust graduated from the University of Washington Medical School in 1958. He came to
KUMC as a first-year urology resident in 1963, where he worked under the direction of
William L. Valk, MD. Dr. Mebust became a member of the staff in 1966 and held the position
of chief, section of urology from 1974-98. Following Dr. Valks retirement, Dr.
Mebust was named the first Valk Distinguished Professor in 1992, a position he held until
Dr. Mebust is nationally and internationally known. He served as president of the South
Central Section, American Urological Association (AUA) from 1982-83; president of the
American Board of Urology from 1988-89; chairman of the AUA Practice Parameters,
Guidelines and Standards Committee from 1989 to the present, and treasurer of the AUA and
a member of its Board of Directors from 1995 to the present. In 1993, he received the AUA
Distinguished Contribution Award. Since 1996, he has been a member of the Steering
Committee for the World Health Organization (WHO) International Consultation on Urologic
Dr. Mebust remains an active member of the AUA, and will take office as its president in
JCAHO event is Friday
All KU Hospital employees and medical staff are invited to a JCAHO Survey Celebration
Friday, June 25, at 4:30 p.m. in Battenfield Auditorium and the Francisco Lounge. The
event will provide an opportunity for hospital administrators to thank everyone for their
hard work and dedication preparing for
the survey. Cookies and punch will be provided by KU Catering.
July bus passes on sale
Discounted Metro Monthly Bus Passes and Reduced Fare Bus Passes for the month of July are
on sale to KU Hospital employees June 25-30. Passes are available in both Hospital Human
Resources locations, 5021 Delp and G415 KU Hospital. Monthly passes are available at an $8
discount. Reduced Fare passes for senior citizens and persons with disabilities are
offered at a $4 discount.
Heart Walk is Saturday
Demonstrating that exercise is an important part of a heart-healthy lifestyle, KU Medical
Center employees and other participants in the American Heart Walk will step out to save
lives Saturday, June 26.
The sixth annual event to fight cardiovascular disease and stroke starts at
8 a.m. in Mill Creek Park on the Country Club Plaza. Walkers collect donations and choose
either a one- or four-mile course.
A minimum donation of $25 is required. The event is a benefit for the American Heart
Association. KU Medical Center is one of many area sponsors. For a registration form, call
Amy Metcalf, ext. 1233.
Residents gather July 1
Resident orientation is scheduled for Thursday, July 1, in Battenfeld Auditorium
and the Francisco Lounge. Mandatory for all residents new to the medical center in fiscal
year 2000, the all-day meeting starts with registration, immunizations and breakfast at
7:30 a.m.. It is sponsored by the Graduate Medical Education Office. For more information,
call Cathy Hightower, ext. 3217.
Faculty in print, on panel
Jasjait Singh Ahluwalia, MD, MPH, MS, vice chair and associate professor of
preventive medicine, is among the authors of Cultural Sensitivity in Public Health:
Defined and Demystified, published in Ethnicity and Disease, Vol. 9, 1999. His
co-authors are K. Resnicow, T. Baranowski and R.L. Braithwaite.
Carol E. Smith, RN, PhD, professor in the School of Nursing, is the author of
Caregiving Effectiveness in Families Managing Complex Technology at Home:
Replication of a Model published in the May/June issue of Nursing Research.
Patricia Fazzone, RN, DNSc, clinical assistant professor in the School of Nursing, has
agreed to serve as an expert on a Center for Substance Abuse Treatment panel addressing
workforce issues called Changing the Conversation: The National Plan to Improve
Substance Abuse Treatment.
Kenmore gas stove, $100. Call 262-0458.
Large capacity Kenmore washer and dryer, exc. cond., $600. Call 888-8126.
Prepare early for the blizzard of 2000 w/snowblower, 8 HP Tecumseh 4 cycle Snow King
motor, used only 3 times, cost $841, sell for $550 OBO. Call Steve, 451-9223.
Serta queen-size mattress w/box springs and bed frame, 3 years old, looks new, $150; baby
crib/mattress, 3 years old, barely used, looks new, $100. Call 384-9752 after 6 p.m.
Large wooden desk, deep drawers, glass top, $20; Schwinn World Sport 10-spd., $10. Call
Personally Yours Mendella double breast pump, 3 months old, all attachments,
$180 new, will sell for
$100 firm. Call 371-6180.
Fedders window A/C, 230v unit, 18,000 BTU, cools several rooms, exc. cond., $200; Carrier
window A/C, 115v unit, 8,000 BTU, cools one large room, $125; Kenmore full-size white
refrigerator, frostless, late model, $150. Call 432-2602.
Matching 3-speed Free Spirit bicycles, one mens and one womens,
red, $200 for both OBO. Call 268-2939.
Colorful scrub tops, all sizes, only $15; also avail. at large garage sale: sewing
machine, adult and childrens clothing, books, household misc., Sat. 6/26, 9 a.m.-4
p.m., 88th Terrace & Antioch.
Moving Sale: 2931 Holmes, Sat. 6/26 and Sun. 6/27, antique dinette set, buffet, china
cabinets, like new futon, dishwasher, lamps, tables, dresser, clothing, kitchen items.
Estate auction, 6/26, 9 a.m., 33731 S. Docking, Lebo, KS., three generations of antiques,
some dating to 1880, furniture, glassware, primitive farm items, tractors and autos.
1982 Datsun 210, exc. mechanically, only 81K miles, dented rt. rear (recent MVA), $700
OBO. Call 677-8643.
1991 Honda Civic DX, 4-dr., 5-spd., 99K miles, A/C, CD player, brand new timing belt,
brakes and battery, good cond., $3,800. Call 685-2962.
1988 Honda Prelude S, 126K miles, new clutch, runs great, $2,600. Call 432-0310.
For Sale: PV ranch home, 3 BR, 1 BA, many new/updated features incl. windows and roof,
screened/glassed back porch, patio, fenced yard, charming, move-in condition, $109,950.
For Sale: Quality custom-built home in the Highlands at Bella Vista, 1,970 sq. ft., less
than 1 year old, 3BR, 2BA, 3-car garage, maintenance free, newly landscaped, sprinkler
system, open patio, full workshop, lot size 190 x 90, access to golf course,
indoor pool, hot tub, exercise room, tennis court and more, $160,000. Call 501-855-6412.
For Rent: Duplex apartment, 2BR, 1BA, LR, DR, washer/dryer, 2-car garage, C/A, Crown
Center area, $525/month, available 7/1. Call 561-9426.
Free to good home(s): 4 chow mix puppies and 1 collie mix. Call 33-6707 after 5 p.m.
Researchers in the Department of Physical Therapy seek female participants 30-60
diagnosed with osteoarthritis of the hip, knee and/or ankle of one or both legs for a
study about disability and cardiovascular fitness. Participants must not have heart or
lung problems of any kind. Contact Janice Loudon, PhD, Physical Therapy Education, ext.
The Division of Gastroenterology and Hepatology seeks volunteers for a research study
testing a modification of well-established treatments of endoscopically documented erosive
reflux esophagitis related to gastroesophageal reflux disease (GERD). Treatment designed
to diminish gastric acid secretion and heal esophageal erosions. Participation requires 4
visits over 8 weeks. If erosive esophagitis is not healed, an extension for another 8
weeks is anticipated. Qualified participants will receive endoscopies and esophageal
secretion test using nasogastric tubing, and medication at no charge with stipend for
those who qualify for treatment. You must be at least 18 and have in the past or recently
documented erosive reflux esophagitis, with or without heartburn symptoms; or have severe
heartburn for at least 5 years to be eligible for screening endoscopy. In addition, you
should not be receiving any prescription medication for your heartburn symptoms or erosive
esophagitis. For more information call Michele, ext. 4051.
Friday, June 25:
KU Cancer Center Oncology Journal Club, 8:15-9:15 a.m.,
6F Conference Room.
Kansas Cancer Institute Hormonal Cancer Etiology Meeting,
1:30-2:30 p.m., 1013 Lied Conference Room.
Tuesday, June 29:
Alzheimers Disease Support Group, noon-
1 p.m., Cottonwood Room, Delp Cafeteria.
Cognitive Therapy Addiction Treatment,
1-2:30 p.m., Family Medicine Clinic.
Wednesday, June 30:
Diabetes Self-Management Series, 9-11 a.m., Cray
KUMC Interfaith, noon-1 p.m.,
National Stuttering Project Support Group, 7-9 p.m., 1018
Thursday, July 1:
Burn Patient Family Support Group,
6-7 p.m., Burn Center Waiting Room.
Please post your events and meetings on the Pulse Campus Events Calendar,
IN THE CENTER
Donald Hagen, MD - Executive Vice Chancellor KUMC
Irene Cumming - CEO and President KU Hospital
Ken Arnold - Editor
Leslie Champlin - Writer
Jim Burton - Graphic Designer
IN THE CENTER is the employee and student publication of the University of Kansas
Medical Center. It is published weekly by the office of Public Relations and Marketing.
The deadline for submitting news briefs is noon on the Thursday before they are to appear.
Send story ideas to Ken Arnold, editor, G114 Hospital, or e-mail: <karnold> or call
Send or bring your ad to G114 KU Hospital, or fax to ext. 1225, or e-mail: <karnold>
by noon Thursday of the week before it is to run. Ads run free of charge for employees,
students and volunteers. For-sale ads are limited to three items. All ads must include the
advertisers name and work extension (or medical student box number) for
verification. Only home phone numbersno pager numbers or KUMC extensionswill
be published. No ads for commercial services or pets for sale will be accepted. Ads will
not be taken by telephone. Only one phone number per ad. Ads may be held a week of space
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