17 june 1999 Volume 1
Al Chapman recognized as listener, leader and friend
A voice of reason in times of chaos. A cultivator of ideas in times of complacency. A
provider of wise counsel in times of ambition.
These were just a few of the words used by colleagues, students and friends recently to
describe the tenure and character of one of KUMCs most distinguished and respected
leaders, A.L. (Al) Chapman, PhD.
Dr. Chapman, who retires at the end of June as vice chancellor, academic affairs and dean
of graduate studies and research, was honored for his 37 years of service to KUMC at a
reception June 15 in Hixson Atrium hosted by Executive Vice Chancellor Donald Hagen, MD.
Your reputation as someone who listened, cared and could be trusted is a legacy that
few can claim, Dr. Hagen said. We must learn to value your contributions and
mirror your style of listening, caring and being a life-long learner. Youre a tough
act to follow!
A.L. Chapman, PhD, will retire at the end of June after 37 years of service to KUMC.
Dr. Hagen added that, because Dr. Chapman often worked behind the scenes,
many people do not realize the depth of his influence on both the Kansas City and Wichita
campuses. In addition to his leadership in establishing KUMC research programs, Dr.
Chapman has provided an important link to the community through his active membership in
several local business, education and civic groups.
Dr. Hagen also announced the creation of the A.L. Chapman Lectureship, which will bring
nationally recognized scientists to the campus each spring to present a seminar in
conjunction with Student Research Day. Dr. Hagen then presented Dr. Chapman with a book of
letters, photos and other memorabilia of his career at KUMC created by close to 100
friends and colleagues.
Among those who paid tribute to Dr. Chapman at the June 15 reception were Karen L.
Miller, RN, PhD, FAAN, dean of the Schools of Nursing and Allied Health. Noting that Dr.
Chapman plans to become a vintner during his retirement on a Missouri farm, Dr. Miller
presented him with a bottle of A.L. Chapman label merlot.
Al, as you read these, youll know with certainty the admiration and
fondness of your colleagues, associates and employees, Dr. Hagen said.
Youve touched many lives.
I look at this gathering as a chance for me to thank you, Dr. Chapman said to
the large crowd of well-wishers. Anything Ive been able to accomplish here has
been because of people like you. Youve done so much to help me, and for that
Im deeply grateful.
In his 37-year career at KUMC, Dr. Chapman touched many lives and made countless
contributions to the medical center, including the development of the Electron Microscopy
Research Center in the early 1970s.
Dr. Chapman earned his baccalaureate and masters degrees at the University of
Missouri-Columbia, and his doctorate in anatomy from the University of Nebraska School of
Medicine. He began his career at KUMC in 1962 as instructor of anatomy, and was the first
faculty member to occupy Wahl East. During his tenure at KUMC he has been director of the
histology laboratories, the medical histology course and the Electron Microscopy Research
Center, and was vice chairman of the Anatomy Department from 1981-85. He has served as a
dean of graduate studies and research and a dean of graduate school, and in 1992 was named
president of the KUMC Research Institute, Inc. In 1993, he became associate vice
chancellor for research administration and dean of graduate studies, and in 1995 served as
acting executive vice chancellor. In 1996, he was named vice chancellor, academic affairs
and dean of graduate studies and research.
Dr. Chapman and his wife Pat will retire to a farm in southern Missouri.
The final countdown is on for the JCAHO survey June 21-25. Remember these
Wear your name badge at all times
Answer survey questions in your
If you dont know the answer to a question, know where you can find it
Know the importance of keeping patient information confidential
Know how your job supports the KU Hospital mission and values
Remember FOCUS PDCA
Review the JCAHO Survey Preparation Quiz Book
Review the JCAHO Spotlights
Research Institute and KTEC launch new venture
Rich Bendis, president and CEO of KTEC, left, and A.L. Chapman, PhD, president of the
KUMC Research Institute, sign the agreement establishing Precede Fund L.C.
Researchers at KUMC and throughout the Kansas City area will benefit from a new joint
venture between the KUMC Research Institute and the Kansas Technology Enterprise
Corporation (KTEC). The new for-profit company, Precede Fund L.C., was formed to invest in
and package biomedical inventions, devices and other technological innovations for
commercial purposes to benefit the public.
According to company spokespersons, the new firm is designed to help move promising
biomedical technologies from the research laboratory to a level where a for-profit company
can be formed or the technology can be licensed to an existing for-profit company.
This fund will fill an important niche in the infrastructure needed to build a
Kansas City research base, said A.L. Chapman, PhD, president of the KUMC Research
Institute. Dr. Chapman also anticipated that three to five technologies in the Kansas City
area would be selected for investment in the first few years of the funds existence.
Three Kansas City foundations, the Hall Family Foundation, the Hoechst Marion Roussel
Foundation, and the Kauffman Center for Entrepreneurial Leadership at the Ewing Marion
Kauffman Foundation, have each granted the Research Institute $150,000 to help start the
entrepreneurial fund. KTEC will invest $250,000 in the fund, and the Research Institute
will invest the grants and an additional $50,000, for a total initial offering of
$750,000. Additional investments and grants will be sought
in Kansas and Missouri.
The Research Institute was established in 1992 as a not-for-profit foundation to promote
and support medical research. In addition to performing clinical trials, the Institute
receives and administers grants from the private sector, many of which support faculty
research at KUMC. Over six years, the Institute has provided nearly $2 million of internal
research funding to KUMC faculty members for pilot research. In fiscal year 1998 alone,
the Institute funded nearly $700,000 of internal faculty research projects.
As in the Precede Fund L.C. enterprise, the Institute also helps move laboratory research
discoveries through the patent, licensing agreement and commercialization process. In
1998, the Institute evaluated 45 invention disclosures and projects for research funding
and/or licensing potential, managed 22 active licenses and held 22 active patents, many of
which are licensed to private industry.
Other recent activities of the Research Institute include the purchase of eight acres to
the north of the KUMC campus for the Center on Aging, and the development of a proposed
two-story addition to the existing animal facility for basic science research.
President and CEO
The University of Kansas Hospital is 97 years old, yet brand new, having been organized
as a Hospital Authority for only eight months. This report is summarized from Irene
Cummings Whats Happening? Progress Report presented in late May
and early June to keep physicians, staff and employees informed.
How is the hospital different now?
The hospital is not, and cannot be, the organization it once was. By law, the hospital is
an independent organization. Because it is growing and adapting to the marketplace
changes, it has become more responsive, more flexible and more creative. Today we are
moving at a faster pace ... working to gain market share ... build our infrastructure ...
prepare for JCAHO and define our identity within the community. As we do these things, we
are accountable to our patients, to a Board of Directors and to each other.
Who are we?
Our mission statement and values define who we are. Copies of these documents
have been distributed and posted throughout the hospital. Our mission and values form our
culture. Excellence must define us its the way we do things! And we must
have, and must be, partners to achieve our mission partners with our physicians,
the community and with each other.
You may notice that our values spell out WE CARE. These identify us as a place
of caring and a place for caring. The values of service, excellence, involvement,
partnering, responsibility, honesty and openness are values that each of us can believe
What makes us different from community hospitals?
We are the regions premier academic medical center. It is a clear point of
difference and our positioning in the marketplace through marketing and public relations.
We are using this advantage to help us increase our market share and to create a clear
identity in peoples minds.
But our mission can only be achieved through people living our values. If we create and
live a culture of excellence, we will continue to attract excellent people, as physicians,
staff and employees. This culture of excellence will also set us apart from other health
care providers. It is a culture centered upon our patients. Everything we do must be
focused on providing the very best care and service
for our patients and their families. This is what drives our organization.
How are we doing?
We now have a Board of Directors.
As individuals and as a group they are committed to the future of this hospital. They are
giving us excellent counsel and direction, constantly challenging us to think in new ways
to take us to new levels of service and success. Understandably,
we have made some mistakes in the transition, mistakes that have, at times, created
additional stress and pressure for our employees.
We have had to work through the start-up of a new Materials Management system, a new Human
Resources department and a new Radiology system. Weve addressed a number of staffing
issues, especially the use of agency staff. As a result, we have not yet achieved our
goals in patient satisfaction or employee satisfaction.
We have taken swift and firm actions to identify the issues and solve the problems. We are
redesigning how work is being done, setting performance standards based on service and
holding people accountable for the results. I am very gratified to see the commitment and
the willingness to go the extra mile which so many of you exhibit.
We have also had some great successes. We have nationally recognized departments, new
units, new programs and new locations. Medical Records was recognized by University
HealthSystem Consortium (UHC) as a role model institution for the way they manage our
patient information and provide invaluable service to the physicians and the hospital.
We have opened two new units, The Burnett Burn Center and the new Pediatric Pavilion. We
are establishing a Level One Trauma Center, an effort that has showcased the
interdisciplinary cooperation across the campus. With the opening of KU MedWest, we have
dramatically increased our visibility and community access.
We have accomplished all of these things while meeting our budget and financial
Where do we go from here?
The academic medical center is an institute for advanced medicine. To fully
achieve this, we must deliver preferred, quality care, supported by our patient-centered
culture and our ability to tell
our story, so people will choose us.
We must maintain a positive financial position allowing for strategic growth and
expansion. In doing these things, we will be a premier health care provider where medical
professionals train and are involved in research.
Our strategic initiatives are built on our mission and vision and focused on the needs of
our communities. Dependent on our systems, resources and financial performance, they are
designed to optimize our market position.
We have identified three critical initiatives for our performance: We will manage
organizational change, transforming ourselves into a patient-centered organization,
providing the best environment for training future health care professionals and
supporting research. We will manage value, ensuring that the quality of our care and our
service produce the highest patient care while managing costs, allowing for our business
We will manage markets, establishing ourselves, both in terms of services and geographical
coverage, as the regions preferred provider.
The strategic initiatives this next year are to establish the following centers of
excellence: Trauma, Transplantation, Seniors Center, Spinal Cord Injury Program and
Advanced Imaging Center.
What are the operational priorities in the year ahead?
We have teams working to make the hospital a more accessible organization and facility for
patients and physicians. Were working to decrease the utilization of nursing
agencies which has already declined. We have seen significant improvement in the
materials management area and have new management in place to accomplish more. There has
been major progress made in updating management and operations. We are re-engineering the
way we provide our clinical laboratory services, with a focus to provide excellence for
patients and physicians. Our medical director partnerships, now in their second full year,
are examples of how we partner and provide the best, most cost-effective care we can.
In the area of customer service, we are working on an organization-wide initiative to
support a patient-centered culture.
What should employees be doing?
First, we must hold ourselves to higher standards. We must come to work each day committed
to doing our best. We must expect more of each other. Each one of us must take the
responsibility to identify needs and to solve problems.
Over the next six months the focus is on JCAHO accreditation, improving patient
satisfaction, improving employee satisfaction, improving physician satisfaction,
implementing our human resource strategy, making sure we are ready for issues associated
with the Year 2000 date change and meeting our financial targets.
Over the next year we need to continue to focus on delivering patient-centered health
care. We must build our referral base to increase our market share. We need to create a
seamless facility for access and accessibility for our patients and
physicians. We must work to increase our centers of excellence to include
seniors care, organ transplantation and neurosciences, while continuing to improve
our operational systems and processes.
Our promise to employees.
Just as this administration is asking its employees to make a commitment, so is
it making a commitment to its employees.
You will know where we are going and how we are doing. You will have the resources and
training you need to be successful in your position. As an organization, you can count on
us to be patient-focused, to share information with you openly and honestly and to
encourage innovation, creativity and risk-taking.
Each of us must do our part to provide patient-focused health care.
Expectations of employees.
We must partner with others to ensure we accomplish our goals. We must make sure
we are involved and have the competencies to do our job. We must understand the results we
need and do our part to accomplish them. We must hold ourselves accountable to the
mission, vision and values we have defined.
Let us all be honest with each other and share our ideas and concerns. Let us be willing
to look at things in new ways, be innovative and creative and take risks to solve
We all know that our patients are the reason we are here. As we do our jobs, as we talk
with one another and work together, always ask yourself, Is it good for the
If the answer is yes, then figure out how to make it happen. Partner with the people who
can make it happen. Ask questions, raise issues, solve problems. Make Is it good for
the patient? the question that drives everything we do.
Our shared values set us apart and support the University of Kansas Hospital as a place of
caring and a place for caring. Well-delivered, compassionate service. Excellence, every
day in every way. Community involvement. Achievement through partnering. Responsibility
and personal growth. Ethics, honesty and openness.
With a dedication to excellence, it is the mission of the University of Kansas Hospital
along with its partner physicians to maintain and enhance the health of all people living
within the communities that we serve and to facilitate and support the education, research
and public service activities of the University of Kansas Medical Center.
Portable dishwasher w/ butcher block top, works,
$60 as is. Call 432-7475.
Three-piece hunter green sectional action furniture w/2 recliners, queen hide-a-bed and
storage box w/telephone, good cond., 3 years old, paid $1,700, $700 OBO. Call 780-6748 and
Beautiful, solid wood bedroom set, less than 1 year old. Call 831-7395.
Yellow gas range 30, $75; yellow frost-free refrigerator, $100; white (stacked)
washer & dryer, $200. Call 346-6974 after 2 p.m.
Comfy sofa, $50 OBO. Call Nancy, 381-8672.
Washer, works great, $75; queen-size hardwood bedroom set: bed, mattress, 4-drawer dresser
and bedstand, all for $200; breast pump Pump in Style 98, $125. Call
83 Executive Runabout boat with 140 HP Merccruiser, stainless steel prop, fishfinder and
accessories included, exc. cond., $4,200. Call 772-7414.
1988 Toyota Corolla, auto, 4-door, A/C, cassette, 100K miles, good cond., $2,400.
Call 384-9752 after 6 p.m.
1991 Plymouth Grand Voyager LE, 116K miles, loaded, exc. cond., $5,500. Call 897-6431.
Go-Kart, 5 HP Briggs and Stratton, 1 seat, needs work. Call 299-4135.
For Sale: Merriam townhome, 2BD, 1 full & 2 half BA, full bsmnt., 5 min. to
I35, Shawnee Mission schools, $64,000. Call 722-2703.
For Sale: Beautiful starter home in KCMO, near Gladstone, approx. 20 min. from KUMC, 2BD,
1BA, updated kitchen and bath, attached gar., bsmnt., large corner fenced lot, deck, new
paint inside and outside, vaulted ceiling, quiet neighborhood, only $73,500. Call
455-1148, ask for Tandria Price.
For Rent: Small apartment for 1 person, 3 blocks from KUMC, $425/mo., all utilities paid.
Roommate Wanted: 2 nursing students and 1 cat looking for roommate (female 21-25
preferred) for 3BR apt. in nice Mission neighborhood 5 minutes from KUMC, separate bath,
$270/mo. plus 1/3 cable, phone and electric, available Aug. 1. Call 432-2146.
18+ child care provider for two daughters, ages 6 and 7, of a KU Hospital
employee, 8 a.m.-4:30 p.m. shift, prefer close to campus, student or family of an
employee. Call 455-8468 for details.
Free kitten: beautiful young tan tabby, will be 12 weeks old July 1, very
friendly, playful, and affectionate, litter trained, has had first round of immunizations,
avail. July 1. Call 962-4892.
Correction: A photo caption on page 6 of the June 10 In The
Center misidentified Kathy Robinson, assistant director of nursing, as Lois Clendening.
Mark McGwire, George Brett benefit KC Reads
St. Louis Cardinals first baseman Mark McGwires two homers during
last weeks three-game series with Kansas City brought a $10,000 donation to KC READS
KC baseball legend George Brett signs his book From Here To Cooperstown at Unity Temple on
the Plaza June 19. The benefit for KC READS and amyotrophic lateral sclerosis (ALS) is
sponsored by Rainy Day Books in Fairway. For ticket information call 384-3126.
Friday, June 18:
Sign up (through June 26) for the American Heart Association
Heart Walk at G114 KU Hospital, or call ext. 1233. Minimum donation of $25 required. Walk
is June 26, 8 a.m., Mill Creek Park.
CenterNet NIH Roundtable Broadcast, Organ
Transplantation, 11 a.m.-noon, 1025 Orr-Major.
Monday, June 21:
Alzheimers Disease Support Group, noon-1:30 p.m., Delp
Tuesday, June 22:
Pain Resource Committee 1999 Lecture Series, Pain
Management Issues in Cancer Patients: Focus on Quality of Life Issues, 11:30
a.m.-12:30 p.m., 1023 Orr-Major.
Cognitive Therapy Addiction Support Group, 1-2:30 p.m., Family
Wednesday, June 23:
Diabetes Self-Management Series, 9 -11 a.m., 1107 KU Hospital.
KUMC Interfaith, noon-1 p.m., 3041 Wescoe.
National Stuttering Project Support Group, 7-9 p.m., 1018
Thursday, June 24:
Healing Into Wholeness, 11:30 a.m., registration and
lunch to the first 40 attendees, noon-1 p.m. program, Clendening Auditorium, call ext.
6550 to register.
CenterNet Videoconference Broadcast, Treatment of Psychotic
Disorders for the New Century: From Social Containment to Reintegration, hosted by
Hugh Downs, 11 a.m.-12:30 p.m. and 2-3:30 p.m., 1025 Orr-Major.
Lung Transplant Support Group, noon-2 p.m., Westwood City Hall,
47th and Rainbow.
Burn Patient Family Support Group, 6-7 p.m., Burn Center Waiting
IN THE CENTER
Donald Hagen, MD - Executive Vice Chancellor KUMC
Irene Cumming - CEO and President KU Hospital
Ken Arnold - Editor
Leslie Champlin - Writer
Jim Burton - Graphic Designer
IN THE CENTER is the employee and student publication of the University of Kansas
Medical Center. It is published weekly by the office of Public Relations and Marketing.
The deadline for submitting news briefs is noon on the Thursday before they are to appear.
Send story ideas to Ken Arnold, editor, G114 Hospital, or e-mail: <karnold> or call
Send or bring your ad to G114 KU Hospital, or fax to ext. 1225, or e-mail: <karnold>
by noon Thursday of the week before it is to run. Ads run free of charge for employees,
students and volunteers. For-sale ads are limited to three items. All ads must include the
advertisers name and work extension (or medical student box number) for
verification. Only home phone numbersno pager numbers or KUMC extensionswill
be published. No ads for commercial services or pets for sale will be accepted. Ads will
not be taken by telephone. Only one phone number per ad. Ads may be held a week of space
Prepared by Printing