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Medical Center
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Hospital
Information Resources
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Measures of Effectiveness
Telecommunications
Voice Moves - Changes
Phone Problem Response
Phone Reliability
Hospital Voice Standard
Customer Support
Customer Feedback
PC Installs Upgrades
Desktop Response
Total Tickets
Total Calls
On-Line Support Tickets
Administrative Systems
Imaging: Volume
Imaging: Tickets
Imaging: Time Spent
Library
Urgent Requests
Reshelving
Interlibrary Loan
Information Security
Awareness Training
TLT
ANGEL Responses
ANGEL Participation
Elluminate Responses
Elluminate Participation
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:
TLT
:
Elluminate Participation
Measures of Effectiveness
TLT: Elluminate
Standard:
67% of students agree with the statement
Elluminate has improved my learning
on the IR Student Survey.
Activity:
Number of Elluminate Session Participants (By semester for three years)
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