Administrative Systems
Standard: All modifications conform to federal and state
deadlines and provide immediate customer functionality.
Standard: All modifications conform to KUMC
deadlines and provide immediate customer functionality.
Activity:
The average number of documents added to the Document
Imaging system per day.
Standard: All Document Imaging tickets reported through Customer
Support are resolved within 48 working day hours.
Activity: The total amount of time users spend in the Document
Imaging system retrieving, viewing and printing documents per business day.