Fast and Focused Online e-Learning Modules

Enter Course Registration

Encore Customer Service

This module provides employees an opportunity to identify techniques and strategies for promoting excellent service to both our external and internal customers, and includes guidelines to improve communication, create positive public impressions, and deal effectively with issues of confidentiality and difficult situations.

Family and Medical Leave Act

This module provides basic information for managers and employees regarding the purpose and entitlements of the Family Medical Leave Act of 1993 (FMLA) along with criteria and guidelines for eligibility and use.