Level of Service

Level 1 Service:

Human Resources level 1 service consists of assisting Hiring Managers in writing and placing advertisements and to receive and screen all applications and resumes for minimum qualifications and to provide copies to Hiring Managers at least twice each week. In consultation with Generalists, hiring managers may request that basic services be waived with assurance that the Hiring Managers ensure fair hiring practices.

The Generalists may help as desired in developing interview questions for telephone screening and/or interviewing, and advising Hiring Managers in screening and selections. If requested, Generalists will assist in reference checking.

Level 2 Service:

Includes all level 1 Service plus Human Resources staff would screen applications/resumes and provide Hiring Managers those applications/resumes for which applicants meet required qualifications and identify those that meet some/all preferred qualifications.

Level 3 Service:

All services contained in Level 2 plus Human Resources would conduct telephone screening of those identified as candidates in Option 2.

Level 4 Service:

All services contained in Level 3 plus interview those who meet criteria established with Hiring Managers. Human Resources Generalists would develop interview questions with Hiring Managers, screen on the basis of the interviews and recommend a finalist or final candidates to Hiring Managers. Human Resources Generalists may also participate on panels or search committees.