Accounts & Passwords
The following is important information regarding new accounts, password changes, and lost passwords. Contact Customer Support (Help Desk) with any questions or problems (913-588-7995 or e-mail customersupport@kumc.edu). All voice and data work orders should be requested via e-mail to telecom_workorder@kumc.edu.
Please note that as of August 20, 2002, only authorized users may request new Network or Email accounts. If you have difficulty accessing the request forms below, contact Customer Support (Help Desk) at 913-588-7995, or by email at customersupport@kumc.edu.
Network / email accounts
Access to resources on the KUMC computer network - including email, file servers, print servers, shared drives, etc.
Account requests must be submitted by a designated department contact. If you do not know the contact person for your department call Customer Support at 913-588-7995.
NOTE: KUMC student accounts are created automatically upon admission.
Account request form
(use of this form is restricted to the designated department contacts).
Voice mail accounts
Access to Audix, the KUMC voice mail system
Remote Access
Dial-up Internet and KUMC network access at home.
Forget your password?
Customer Support and Instructional Technology Center staff will be pleased to handle requests made in one of the following ways:
Self-service password resets are available online for users who have previously completed a set of challenge questions.
Requests may be made in person at Customer Support [3021 Eleanor Taylor] 7:00 am - 9:00 pm, Monday-Friday or the Instructional Technology Center during staffed hours. Photo identification is required.
Requests may be faxed to Customer Support at 913-588-2579, 7:00 am-9:00 pm, Monday-Friday. The fax must include new password, photo identification and signature. Nights, weekends, and holidays, requests may be faxed to Computer Operations at 913-588-4924.
See the complete password security policy for more information.
Contact information
Contact Customer Support with any questions or problems
913-588-7995 or e-mail customersupport@kumc.edu
Please note that all voice and data work orders should be requested via email to telecom_workorder@kumc.edu.
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