Mailbox Size

Use Mailbox Storage Size Information to view your mailbox size and to manage items to regain space. Your GroupWise mailbox limit is 1.00 MB for faculty and staff, 300 MB for students. If your mailbox size exceeds the limit, you cannot send new items until you archive or delete some of your existing items.

Viewing Your Mailbox Size Information

1. Click Tools > Check Mailbox Size.

2. Click Trash, Sent Items, Received Items, or Posted/Draft Items.

When you select a view, GroupWise searches for items in the selected folder and displays the items in descending order, from the largest file size to the smallest. You can click Stop Query at any time to stop the query.

Deleting Items From Your Mailbox Using Mailbox Storage Size Information

1. Click Tools > Mailbox Size.
2. Click Trash, Sent Items, Received Items, or Posted/Draft Items.
   
   When you select a view, GroupWise searches for items in the selected folder and displays the items in descending order, from the largest file size to the smallest. You can click Stop Query at any time to stop the query.
   
   
3. Select an item or multiple items > click Delete.
4. Repeat Steps 2 and 3 until the storage size is below the limit set by your GroupWise administrator.

Archiving Items From Your Mailbox Using Mailbox Storage Size Information

1. Click Tools > Mailbox Size.
2. Click Trash, Sent Items, Received Items, or Posted/Draft Items.
3. Select an item or multiple items > click Archive.
4. Repeat Steps 2 and 3 until the storage size is below the limit set by your GroupWise administrator.